This first UX project offered valuable lessons about designing for diverse user needs and translating technical complexity into simple, actionable solutions. Initially, I struggled with the UX research aspect, but after learning how to identify direct and indirect competitors, it became easier to establish a baseline before creating the first wireframe. I learned the importance of deeply understanding user pain points, particularly for less tech-savvy audiences, and how crucial it is to align design features with real-world user behaviors and preferences. Another key takeaway was the role of iterative testing in uncovering usability issues and shaping the app's functionality. Usability studies highlighted the need for tools like a guided hardware selector and compatibility checker, emphasizing the value of user-centric solutions. Balancing aesthetics with practicality proved essential to create an engaging yet functional interface. This project showed the significance of empathy in UX design meeting users where they are and creating pathways that empower them to succeed. It also provided a foundation for managing future UX projects, ensuring that every step of the process is informed by user insights and guided by a commitment to accessibility and innovation.